Helping charities build communities that care and nurture supporters to stay.

We help charities turn communication into connection. Through every comment, conversation and community, we make sure people feel supported, understood and inspired to be part of your mission.

Enhance engagement and drive positive outcomes.

Community management

Our team of trained moderators and engagement specialists are experts at nurturing online spaces that reflect your values and protect your reputation.

Social media moderation

Support group and forum moderation

Virtual challenge moderation

Community management

Supporter experience

Our supporter experience services ensure your supporters feel heard, valued, and part of your cause.

We help you turn every interaction into an opportunity to engage, inspire, and connect.

Social media moderation
Support group and forum moderation
Virtual challenge moderation

Supporter experience

We are always striving to provide an outstanding Community Management and Supporter Experience service and genuinely care about the difference your charity can make.

Experienced
problem solvers

We are a team of experienced fundraising and comms professionals with a passion for relationship-centred, honest and human interaction.

£31 million

Raised and counting for our charity partners.

594,998

Participants supported throughout their challenge

264

Virtual challenges and social media campaigns moderated

£31 million

Raised and counting for our charity partners.

About us

Delivering seamless supporter experiences at every touchpoint.

Whether it’s moderating your busiest challenge group or following up with a new donor, Social AF helps you create a seamless, joined-up experience across every touchpoint.

Build supportive communities
Maximise ROI
Improve supporter experience
Free up internal capacity
Enhance your brand reputation
Drive positive engagement

Community management

We work diligently to become the perfect reflection of your charity and meet weekly to review our work and solicit feedback, leaving you and your team free to focus on other priorities.

blur

It’s been a pleasure working with Helen and her team of experienced moderators. They always go above and beyond with the communication and provide insight into how we can improve our challenges.

Yev Fairchild

Mind

Working with Helen and all at Social AF has been integral to the success and growth of our Facebook Fundraising Challenges.

They are a true asset to our participant experience.

Emily Higgins

Stroke Association

It’s been a pleasure working with Helen and her team of experienced moderators.

Yev Fairchild2

Mind

Working with Helen and all at Social AF has been integral to the success and growth of our Facebook Fundraising Challenges.

Emily Higgins2

Stroke Association

Working with Helen and all at Social AF has been integral to the success and growth of our Facebook Fundraising Challenges.

They are a true asset to our participant experience.

Emily Higgins3

Stroke Association

Community management

Our portfolio of high-profile regional, national, and international charities highlights our excellent reputation as the go-to Community Management and Supporter Experience provider for the third sector.

Community management

Experience

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